Dell Optiplex GX270 Capacitor Issue
Dell Optiplex GX270 Tower Chassis
About 7 or 8 years ago I owned a Dell Optiplex GX270 with a Tower Chassis. I decided on this model because I work a lot from home, and wanted a trusted business computer to meet all of my needs.
At first the computer was great. It was quick and powerful (in its heyday), and I had no problems with VPN (Virtual Private Network) access to my works network from home or running the various applications I needed to do my job properly.
However, after about 6 or 8 months I started to experience some odd issues. For example, my machine slowed down considerably, then started to freeze at random (and inconvenient!) times.
Then I would get the dreaded BSoD (Blue Screen of Death) and I would have to restart my computer.
Then, one day, it would not start up at all. All this happened quite quickly. I had no idea what was happening and neither did my husband (who works in IT by the way!).
We eventually sent it to our local computer repair company who quickly diagnosed the issue as Bad Capacitors.
The image above shows what a popped capacitor looks like compared to a normal capacitor.
Apparently this problem is quite prevalent in the Dell Optiplex GX270 Model. We were advised to inform Dell Support and request an engineer come out and replace the motherboard.
We didn't think to call Dell as we had forgotten about the warranty that come with the machine.
When I called Dell Support they were very helpful and acknowledge the issue. They sent out a friendly engineer who replaced the motherboard within half an hour.
I had my computer back, and normal duties were resumed.
I suspect now most if not all of the GX270 capacitor issues are resolved. If this is not the case I would advise you change your computer, as 'Bad Caps' is an accident waiting to happen.