My Technical Experiences

by Claire
(Massachusetts)

Brother MFC J6510DW Printer

Brother MFC J6510DW Printer

My issue was not with a computer as such, it was with a printer. We had recently bought a Brother MFC-J6510DW Printer. This is a Multi Function device that prints, scans, faxes and photocopies.

We encountered an issue where the card we were
printing on was leaving smudged ink marks around the edges. We only had the printer for a few months when this started happening.

We worked through the standard troubleshooting steps of cleaning the print cartridge nozzles and aligning the print heads, and the problems appeared to improve.

It didn't cease completely, but the smudging was minor, therefore acceptable. However, a month or so later it returned with a vengeance.

Considering returning the printer to the supplier with a few choice words, I noticed the edges of the card were turned up.

Defeated by the technology, and without really thinking, I massaged the edges back, so the card was almost flat.

Imagine my surprise when I put this card into the printer and there were no smudges when it comes out the other end!

I tried it again on another card, then another. All come out free of ink smudges. Issue solved.

It turned out we were storing the card in a box which was slightly too small to hold it flat. As a result, the edges were all curved, resulting in the smudges appearing.

I must admit, I have never cleaned the inside of my computer. I wouldn't know where to start. I did have a brief look at the fans at the back and there is some dust.

Maybe I should open the case up and take a proper look...

I also don't know a great deal about computer components, but I understand the CPU is also called a processor, and it is the 'brain' of the computer.

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starstarstarstarstar 		Printing Issues Dust And Processors
by: Steve

Thank you, Claire, for your contribution.

I'm pleased to hear you resolved your printing issues. I would have to follow the same steps as you did for this issue - check the printer using inbuilt troubleshooting options, then check the paper itself.

Where I work, pages of sticky label would be left on the window ledge - with the window open.

Heat, sunlight and rain water would affect the paper quality.

As a result, the labels would peel off the paper and onto the laser printer drum. This would cause a printer fault, not to mention a headache and toner covered shirts for the IT technicians called out to fix them.

I even remember some printers were condemned because of mechanical failures resulting from the repeated peeling of labels.

There is lots of references online that show you how to clean the inside of your computer.

It is worth doing on a regular basis as it will protect your computer components and prolong the life of your machine.

I will be writing a page on how I clean my computers in the not too distant future. I tend to go a little further than you need to, such as cleaning the inside of the fans, for example.

Watch this space!

The CPU is the brains of the computer. It is the most important component of your machine, as it will not work without one.

It co-ordinates the operations of your computer - instructions to perform certain tasks, such as a mouse click, for example.

Interestingly, requests such as loading an application used to go from your computer hard disk drives via your processor to your computers memory.

However, today, such requests go from your hard drive directly to your computers memory.

This development is known as DMA, or Direct Memory Access.

This technology has been around for over 10 years now, improving computer performance in the process.

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