Introducing the computer help website that enables you to easily understand the technology you use in everyday life.
From improving your computing knowledge to basic troubleshooting techniques, this site navigates you through all the confusion in a simple, easy to understand way.
We also reflect on the history of computing. The past has important lessons for all of us in the present, and this should not be ignored.
We also keep tabs on what is happening in the computing world, so we can be prepared for what is to come in the fast moving industry of Information Technology.
I believe the best place to start is the computer basics section. Understanding the fundamentals of how computers work is essential, whatever hardware or software you are using. Here you will find also articles introducing you to cloud computing, how the Internet works, and fibre broadband.
Armed with fundamental knowledge, head over to the troubleshooting section. Here you will find articles teaching you the principles of how to troubleshoot your devices like a professional, and what computer repair technician tools you need to support your endeavours.
You can then use your new-found troubleshooting principles and acquired tools to fix issues such as when your sound card is not working. There is a four part tutorial on sound cards waiting for you.
Understanding and troubleshooting computer hardware is not as complicated as you may think. With my guidance I believe this is something you can do yourself.
It is now time to improve or recap on your computer knowledge. This section focuses on learning about certain hardware components in a bit more detail, and specific software-related activities that you can undertake yourself.
One of the most confusing activities is updating the BIOS (or Basic Input Output System), and latterly the EUFI Firmware. For this reason I created a 3-part tutorial on the American Megatrends BIOS Update process, that gives clear and concise instructions that every adult and teen computer whizz can follow.
This section also includes the Apple iPad manual which focuses on gestures, multitasking, settings and application management. This knowledge is essential for making the best use of modern tablet technology.
Mobile computing is ubiquitous today. Smartphones and computer tablet devices are everywhere and appear to be growing in both popularity and capability. You are likely reading this on a mobile device right now!
No matter how good (or bad) you think you are using mobile devices, there is always something new to learn and understand.
This section is packed with information. We explore what computer tablets are and explore the popular operating systems that come with modern devices.
Cybersecurity is the buzz name for keeping you and your family safe online. A lot of you are aware of online fraud, identity theft and ransomware attacks.
We have all read the stories in the newspapers and I suspect some of you will know of, or have been personally affected by, cyber crime.
To protect yourself from different types of malware attacks you need to understand what is out there, and how to protect yourself.
Free anti-virus software is usually good quality these days. There is no need to spend a lot of money on well known commercial anti-virus software. Take a look at the tutorials that teach you how to set up security software correctly.
Cybersecurity is an increasingly important part of the IT Industry, and therefore my intention is to provide you with all the computer help I can to protect yourself and stay safe.
It is important to acknowledge the past in computing. Where we are today, for good and for bad, is down to the actions and decisions that are written in history.
Take a look at the 2010s Computer History section. The key events throughout this decade set the precedent for what we are seeing today. The technological advancement is staggering, and should not be underestimated. The future is both exciting and concerning.
The purpose of this section is to delve deeper into some of these momentous events, such as the Wannacry attack of 2017.
On the 12th May 2017, the largest Ransomware event in history happened. The WannaCry Ransomware Attack affected hundred of thousands of computers worldwide. It is the go-to cyberattack to extort money from the victim.
This type of attack encrypts your files e.g. documents, music, photographs, and the Cyber Criminal asks for a ransom to be paid to release them. Never Pay The Ransom! It is unlikely you will get your files back in working order, if at all.
The Old Software section explains why legacy software exists and how this is 'perpetrated' by the IT Industry for both good and insidious reasons.
Legacy software such as Internet Explorer is not compatible with today's Operating Systems. Legacy Operating Systems become obsolete and are subject to increased cyberattack as vendors stop producing security patches.
It is therefore important to know about legacy software. Are you using old software and unaware of the risk and consequences of not upgrading to software that is in support?
This section looks at these issues and also holds a collection of legacy software tutorials that are a useful aide memoir if you are still using old software, and are committed to the continued use of old software.
It may surprise you to know that both you and business users experience similar computing problems, and ask similar questions.
Whether you work from home, use a PC at work, or are just a casual PC, or Mobile Device user, there is something here for everyone of all ages.
Learn from my education, mistakes and successes, the business secrets I am sharing with you are guaranteed to save you money!
If you are an entry-level technician, or a home user who would like to learn more about how to fix broken IT equipment, there is plenty of material for you throughout this website.
Some site visitors have written their own Computer-Help web pages covering a variety of software recommendations and troubleshooting stories.
If you are concerned about your safety online, there is lots of information on Cybersecurity. If you are nostalgic take a look at the Computer History section.
Also take a quick look at the About page under the Extras heading for an insight in to my background and motivations for creating this website.
Providing computer help free of charge is a rewarding experience for me, and learning about computer support is fun and easy to put into practice with the help of my site.
Take your first steps now.