The contact me page 5 is a continuation of the questions site visitors have asked me over the years, and my replies. I always aim to reply ASAP. I enjoy talking with fellow home computer users and professionals in all areas of Information Technology.
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Use the Previous and Next buttons to navigate through the different submissions and my responses. Alternatively, use the direct links to each page below.
Contact Me Page 5 Submissions
Question or Comment: Thank you for the BIOS update guide. I'll attempt to follow it but if I run in to issues I'll take it to a shop.
Contact Me Page 5 Response: You are welcome, Joe. Good luck, and I hope the guide helps.
Follow-Up Response: Thanks again. The guide worked well. I could access the HP Assistant and using the information your guide provided, I successfully upgraded the BIOS. It's too bad the last update from HP was 2012. Maybe I need to break down and get a new computer, but this one still serves its purpose. Thanks for all the help. Joe
Question or Comment: My computer has fallen badly on to the floor and does not boot properly. It is requesting a boot media or boot device. My computer does not have a CD player.
Contact Me Page 5 Response: Hello Carmen. I'm sorry to hear about your computer troubles.
The first thing I would try is to reseat the cables the plug into the hard drive, and then consider reseating all the other cables inside your computer.
The message suggests a loose cable, or worst, a faulty hard drive. Hopefully your motherboard is OK.
I assume your computer come with a formatted hard drive and an operating system installed.
Hope this helps.
Question or Comment: Good afternoon. I am trying to repair my computer and the technician is looking for a Bios Password. How can I obtain that passcode? Thank you for your time.
Contact Me Page 5 Response: Hello Carmen. Have you seen this page on Forgotten BIOS Password Reset Steps? Take a look. I hope it helps. Thanks. Steve
Follow-Up Response: Good morning. Thank you for being available for me every time. Thank you for your help. Have a wonderful day.
Question or Comment: Hello. I have a computer with:-
I'd like to have a software that tells me if a new version of BIOS is available and install it automatically.
Can you help me?
Thanks in advance.
Contact Me Page 5 Response: Hello Guy. The software or utility to do this is usually provided by either the Motherboard vendor or the device supplier e.g. HP, Dell etc. I see for your Motherboard version the Gigabyte @BIOS utility is available, and it suggests this can perform live/automatic BIOS updates.
Hope this helps.
Question or Comment: I was wondering if you would be so kind in letting me know whether I can and should upgrade my BIOS?
I have an older computer (SKU WW637AA#ABA) with a FOXCONN Baseboard (2AA9, v1.0) that I did some upgrades to (SSD and Video Card) to work from home. It performs great!.
The current BIOS is American Megatrends v6.0.4, 04/22/2010 (SMBIOS v2.6; BIOS legacy mode). I wondered:-
Contact Me Page 5 Response: Hello Paulo.
If you haven't already, it may be worth putting in the maximum amount of RAM the 2AA9 motherboard can handle to optimize performance. Take a look at the how to upgrade RAM article to work out what the maximum is.
Hope this helps.
Contact Me Page 5