Computer Repair
Support Answers

It is frustrating having a broken PC and no computer repair support available. This section of eComputerZ looks at lots of areas regarding computer hardware repair.

I believe in knowledge sharing. If you know how to fix a PC problem, share the solution. Here I will share as much knowledge as I have on lots of common computer repair support issues.

Do you have any experiences or hints and tips to share? Write your very own web page by telling us your story. We would all love to hear it. Simply complete the Share Your Technical Knowledge Form.

Want to see the knowledge, experiences, or hints and tips that other visitors have shared? Click the Visitors Web Pages link.

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The First Principles Of
Using Computers

The Computers Introduction article (Opens New Window) is the best place to start if you know nothing or very little about computer repair support.

Computer In A State Of Repair
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Computers For Beginners

This article discusses what computers are and how their integration into society is changing they way we live our daily lives. We look at the different types of computers in existence today and the benefits they bring.

We also look at what software is and the functions different types of programs perform to make the best use of various hardware platforms. 

You also lean how to troubleshoot computers. The standard 5-step approach detailed in this article applies to all computer problems. It is a tried and tested framework that is used in the IT Industry on a daily basis. The secret is shared here.

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What Is Inside Of Your Computer?

In order to start fixing PC's, you need a basic understanding of the Computer Hardware Components (Opens New Window) inside your machine. What do they do? How do they all work together?

Computer Hardware Components
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Computer Hardware Components

The components inside of your PC are explained in a way that makes sense. For example:

  • CPU: Central Processing Unit - The brains of your machine

  • RAM: Random Access Memory - The short term memory of your machine

  • PCI: Peripheral Component Interconnect - Slots on the Motherboard that allow you to extend or upgrade your device e.g. upgrade to a better Sound card

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What Computer Repair Support Equipment Do You Need?

Repairing equipment yourself is a money saver in the long run. With the right approach and appropriate computer repair equipment, you too can maintain your devices like an IT professional.

Computer Repair Equipment
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Computer Repair Equipment

I know from experience how much time can be wasted if you do not have the right equipment to hand when you are troubleshooting PC problems:

  • Ratchet screwdrivers of varying sizes and types

  • Flashlight and anti-static wristband

  • Hardware testers such as POST Cards (Power On Self Test)

However, before we get in to the detail, we start at the beginning by looking at the core tools you need to include in your Computer Tool Kit bag, such as scewdrivers, and pen torches.

Now you have the core tools, we look at the PC Repair Tools you need before opening up a computer. This includes how to manage electrostatic discharge (ESD) safely.

Next we look at the types of test or analyser cards to include in your PC Tool Kit. These cards are for use inside your machine test your Power Supply Unit (PSU), Motherboard and Hard Disk Drive (HDD), to name but a few.

To have a robust Computer Repair Toolset requires the inclusion of various adapters. These are required when working with HDD's and diferent types of PSU's, especially when working with older devices and newer components.

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Troubleshooting Hard Disk Drives

With your new found understanding of Computer Hardware Components and what Computer Repair Equipment you need, you can now begin to tackle PC problems yourself.

Typical PC Hard Drive
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Typical PC Hard Drive

Hard Drives are a common problem. The Computer Hard Drive Repair section introduces you to the problems that occur and the fixes IT professionals apply.

  • What are the symptoms of a failing hard drive? What checks can you make?

  • What should you do if your American Megatrends BIOS (Opens New Window) or Operating System warns you about a hard drive problem?

  • What does a failing hard drive sound like?

  • What should you do when a hard drive is failing, or has failed?

We will discuss these issues and more in an understandable way.

The Solid State Hard Drive (Opens New Window) is now a viable option for computer users as costs decrease and capacity increases. Is one of these drive right for you? Click the link to find out.

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All About Sound Cards

The advances in sound technology allows for lots of things we take for granted, for example watching movies or streaming media online, in high definition surround sound.

Increasing broadband speeds and advances in modern computing means you can communicate with friends and family members living thousands of miles away by using tools such as iPad FaceTime and Skype.

All you need is a microphone or headset, which you plug into your sound card.

A Typical Internal Sound Card
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A Typical Internal Sound Card

However, what happens with your sound card fails? The following 4 part tutorial on sound cards helps you to fix sound card related issues yourself:

  • A Sound Card Definition (Opens New Window) is a good place to start. Part 1 answers the question: What is a sound card?

  • Part 2 talks you through How To Install A Sound Card (Opens New Window). We look at each stage of the physical sound card installation process, and is full of hints and tips to ensure you do it correctly.

  • Part 3 looks at how to install Creative Labs Sound Card Drivers (Opens New Window). The process in a Microsoft Windows environment is very similar irrespective of the make and model of your sound card. If you want your new sound card to work correctly, you need to install the drivers.

  • Is your Sound Card Not Working? (Opens New Window). Part 4 of the tutorial looks at what you can do if you are having sound card problems.

The suggestions provided in this section are the essence of computer repair support!

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Computer Power Supplies

Power Supply Units (PSU) are an obvious essential for your machine to work. It is what you plug the power cable into when you first setup your PC.

PSUs provide the power to the different Computer Hardware Components inside of your PC, such as the motherboard, hard drive and CD/DVD drive.

A PC Power Supply Unit (PSU)
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A PC Power Supply Unit (PSU)

Computer repair support doesn't usually cover Computer Power Supply Troubleshooting. If your PC's power supply is faulty, simply buy a replacement, or if your machine is too old, buy a new one.

However, there are a few things you can do to troubleshoot power supplies, even if you are not a fully qualified electrician. This section talks you through your options.

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Monitors: Fix Or Replace?

PC or Apple Mac monitors, just like power supplies, are generally untouched by Desktop Support technicians when a problem occurs.

They are high risk components to troubleshoot if you do not know what you are doing.

A Thin-Film Transistor (TFT) Monitor
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A Thin-Film Transistor (TFT) Monitor

Therefore, instead of a tutorial on troubleshooting monitors, this section will look at what you should consider when buying Refurbished Computer Monitors.

A good monitor is essential to your computing experience. However, you don't need to pay the earth as there are some good bargains out there if you know what you are looking for.

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Computer Notebook Repair

Notebook Computer Repair is also a specialist field. Unlike computer repairs, Notebooks and Laptops tend to be restricted in what you can fix.

A Notebook Device For Mobile Computing
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A Notebook Device For Mobile Computing

However, there are some things you can do to troubleshoot laptops such as replacing RAM, hard drives and keyboards.

Some of the techniques appropriate for home users are explained in this section.

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IT Hardware Repair Hints And Tips

The Computer Repair Support section covers a lot of PC repair techniques. However, in truth we hardly scratch the surface as there are lots of things that can go wrong with PC's , and lots of ways to fix them.

To support the troubleshooting tutorials in this section, I have pulled together a collection of Computer Repair Tips for common PC problems, based on my experiences.

Computer Repair Support Tips
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Computer Tips

Do you have any experiences or hints and tips to share? Write your own web page and tell us your story. Complete the Share Your Technical Knowledge form at the bottom of this page.

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IT Hardware Repair Books
And Specialisms

There are a lot of Computer Repair Books on the market today. Some are very good at explaining things to home PC users. Some I don't even understand!

Computer Repair Support Books
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Computer Support Books

To help you progress your PC troubleshooting knowledge, we will review a selection of IT books.

With enough knowledge and experience, you can become a Computer Repair Specialist. Lots of IT professionals start out by fixing home PC's for friends and families. Does this career path appeal to you?

We look at what you can do to start your career in IT. Qualifications, professional memberships, and how to gain working experience is covered here.

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Computer Repair Support
Final Thoughts

Computer Repair Support can be learned by doing things for yourself at home. It's not always straightforward, but it is certainly not impossible. Give it a go!

I believe this section of my website helps you to understand IT hardware better. With a little perseverance, you can become your own computer support technician.

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